Cancellation policy
As for most of online sales / bookings, deposits paid to us are not refundable. Why? Everybody will understand that a hotel with 50 rooms can be quite flexible because a cancellation has a limited effect on them. Since we have only a small number of rooms, we cannot take the risk of blocking our rooms, turn down a lot of requests and end up with somebody who changes his mind when the stay gets nearer. Thank you for your kind understanding.
For booking with multiple rooms (more than 1 room requested) and / or for stays during high season (Christmas, holidays, Easter, etc) we will request the full amount of the stay upon reservation.
Change of dates
Stays of 1 or 2 nights : change of dates is possible until 72 hours prior the initial stay. In case of a cancellation less than 72 hours before arrival, the full amount of the stay is due.
Stays of 3 nights and more : change of dates is possible until 14 days prior the initial stay. In case of a cancellation less than 14 days before arrival, the full amount of the stay is due.
No-show: 100% of the amount of the stay is due, included all services and products as requested in the booking file.
We strongly recommend you take a cancellation insurance. Rmk: If you pay your deposit / stay with a Visa Premier or Mastercard Gold, your credit card is offering you a free cancellation insurance. A good idea!
